Shipping Policy

How Do We Ship: We ship products to you directly from Varanasi, ensuring prompt delivery. Each product undergoes rigorous quality checks at our facility centre before being carefully packed and dispatched to you. Please refer to the "Shipping Time/Delivery Time" displayed on the product screen for the estimated arrival of your item.

1. Processing Time:

  • Standard Orders: Orders are typically processed within 3-5 business days (Monday-Friday, excluding holidays) after receiving full payment.
  • Pre-Orders: For items on pre-order, please allow an additional 15-25 days for processing. Certain products that require dyeing or custom coloring may take an additional 5-7 days to prepare before shipping.

2. Cash on Delivery (COD) Orders:

  • Unfortunately, we do not offer full cash on delivery (COD) service. For COD orders, we require partial payment in advance. After placing your order, we will send a WhatsApp or email link for making the advance payment. Once the advance payment is received, your order will be processed within 2-3 business days under normal conditions. Transit time is estimated to be 5-9 days depending on your location.
  • Note : If we do not receive your advance payment within 3 days, we will have to cancel your COD (Cash on Delivery) order.

3. Shipping Methods: We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 3-5 business days. Orders placed after 11 AM will be processed on the next working day.
  • Express Worldwide Shipping: Estimated delivery within 6-9 days to most countries worldwide.

4. Shipping Rates: Shipping charges are calculated based on the weight of your order and the destination. You can view the shipping cost during checkout before completing your purchase.

5. International Shipping: We ship worldwide. International shipping rates and delivery times vary based on the destination. Customs and import duties may apply and are the responsibility of the customer.

6. Order Tracking: Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can also track your order directly on our website using your order number.

7. Shipping Restrictions: We currently do not ship to P.O. boxes. Please provide a physical address with a valid phone number and email address for delivery.

8. Delivery Issues: If you encounter any issues with the delivery of your order, please contact our customer support team at zamisasarees.com for assistance. We will work with the carrier to resolve the issue promptly.

9. Holiday Shipping: During peak holiday seasons, processing times may be slightly longer due to increased order volumes. We recommend placing your orders early to ensure timely delivery.

10. Returns Due to Shipping Issues: If your order is returned to us due to an incorrect address provided by you or failure to collect the package from the carrier, additional shipping fees may apply to reship your order.

11. Contact Us: If you have any questions about our shipping policy, please contact us at zaidid786@gmail.com or call us at +91-9235489514. Our customer service team will be happy to assist you.

IMPORTANT:

  • If you refuse delivery, the token amount is non-refundable.
    It will be used to cover return (RTO) charges.
  • If you accept the order, you only pay the remaining balance. The token amount will be adjusted.

Transportation Address for Returns:

Zamisa Sarees

J 14/174 B,

Qazi Sadullah Pura, Bari Bazar,

Varanasi, Uttar Pradesh, 221001

Zamisa Sarees maintains all authority to dismiss off-base or preposterous or incessant return claims by a client.